Our website stock is shared with our physical shop and is updated constantly. If you are able to add a record to your basket on the website then it is almost definitely in stock. Do you have a particular record in stock? While these may seem excessive, we have known items to take this long and it is only after these periods have elapsed that we can claim for compensation. We have to allow a certain period of time for us to be able to consider items lost. Its been ages, I think my records are lost in the post – what now? Sometimes packages do go missing.
Depending on which delivery service you choose we may be able to track your records, please see shipping methods below. Where are my records? We aim to dispatch the same day if orders are placed before 4pm Monday to Friday so anytime after this we can usually say that they are “on their way”. Before reaching for the phone we do ask that you have a quick read through the following, just in case we can save you the keystrokes or the cost of a phone call.
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